- Ogłoszenia o Pracę
- Warszawa
- Customer Support Specialist
Customer Support Specialist
Customer Support Specialist
Data publikacji:
23-06-2024
Miejsce Pracy:
Warszawa
Wynagrodzenie:
6,833
Stanowisko:
Specjalista ds. Sprzedaży
Position Overview:
As a Customer Support Specialist, you will be the primary point of contact for our valued customers. You will handle inquiries, resolve issues, and ensure a seamless experience for every customer interaction. This role requires a passion for customer service, excellent communication skills, and the ability to thrive in a fast-paced environment.Key Responsibilities:
- Respond promptly to customer inquiries via phone, email, and live chat.
- Resolve customer complaints and ensure customer satisfaction.
- Assist customers with product information, troubleshooting, and account inquiries.
- Escalate complex issues to the appropriate team members for resolution.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with other departments to improve overall customer experience.
- Stay updated on product knowledge and company policies.
Requirements:
- Fluency in Dutch and English (both written and verbal).
- Proven customer support experience or experience in a similar role.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities.
- Ability to multitask and manage time effectively.
- Positive attitude and a desire to help others.
- Experience with CRM software (e.g., Salesforce) is a plus.
Benefits:
- Competitive salary commensurate with experience.
- Health insurance and retirement benefits.
- Flexible working hours and remote work options.
- Opportunities for career growth and development.
- Vibrant and inclusive company culture.
Please submit your resume and cover letter to leslie@happyworldrecruitment.com with "Customer Support Specialist Application" in the subject line.
Pamiętaj o Podstawowych Zasadach Bezpieczeństwa
- Nie przelewaj, nie wysyłaj pieniędzy potencjalnemu pracodawcy
- Nie wysyłaj płatnych sms-ów np. w zamian za dodatkowe informacje o pracy
- Nie podawaj wrażliwych danych, np. numeru karty kredytowej
- Prosimy o zgłaszanie wszelkich prób oszustwa lub podejrzanych ogłoszeń